IVR Outsourcing Services

Interactive Voice Response (IVR) is a system which allows customers to interact with a computer through speech recognition, or alternatively, through the telephone keypad. IVR outsourcing is very useful in situations when a contact center executive is not necessary, yet customers still require some degree of interaction. IVR services from Invensis Technologies, a leading Call Center Outsourcing company, are a cost-effective option for gaining an advantage over competitors and building customer satisfaction.

IVR can assist you to:

Reliable and Effective IVR Outsourcing Services

Invensis has 16 years of experience in Call Center Outsourcing and Business Process Outsourcing (BPO) domains. The IVR services offered by our multi-channel contact center are designed to create a convenient experience for every caller. We utilize multiple call lines and advanced technology to ensure a minimal wait time and maximize ease of use. We also store the information entered by customers in a database, for ready reference at a later stage if required.

Invensis Call Center Outsourcing Success Stories

What Sets Us Apart

Call Center Articles

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  • Market Research Call Center Outsourcing Services Case Study Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis

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  • Data Validation and Cleansing Call Center Outsourcing Services Case Study Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management

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  • eCommerce Live Order Taking Call Center Services Case Study Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.

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