Cross-Selling and Up-Selling Outsourcing Services

Different marketing channels offer diverse opportunities for boosting sales. Invensis Technologies' sales and customer acquisition outsourcing services make use of a multi-channel approach, to make sure that no opportunity for soft-selling an upgrade or another product or service from your business is missed. Invensis provides customized B2B and B2C Cross-selling and Up-Selling Outsourcing services.

Through our multi-channel contact center, we specialize in providing:

B2B and B2C Cross-selling services: Convincing the customer to purchase additional products, which are different from the original item.
B2B and B2C Up-selling services: Persuading customers to upgrade to a more expensive model, or add additional features and warranties to their purchase.

Our call center executives are thoroughly trained in the art of call center based B2B and B2C up-selling and cross-selling of products and services and have a keen understanding of customer interaction. We specialize in identifying customer signals and use this as a platform to sell similar or related products and services.

When outsourcing B2B and B2C cross-selling and up-selling services to Invensis, you can be sure that your unique requirements will be catered to. We will work closely with you to develop call scripts or contact scripts, as a means of ensuring the effectiveness of each conversation. You will also be involved in assembling the team of call center executives who will represent your company. We provide a dashboard which demonstrates the progress of multi-channel marketing campaigns in a very simple and straightforward manner.

Cross-Selling and Up-Selling Outsourcing Services

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  • Market Research Call Center Outsourcing Services Case Study Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis

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  • Data Validation and Cleansing Call Center Outsourcing Services Case Study Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management

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  • eCommerce Live Order Taking Call Center Services Case Study Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.

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can enable your business to achieve process efficiencies and accelerated growth.


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