Cross-Selling and Up-Selling Outsourcing Services

Different marketing channels offer diverse opportunities for boosting sales. Invensis Technologies' sales and customer acquisition outsourcing services make use of a multi-channel approach, to make sure that no opportunity for soft-selling an upgrade or another product or service from your business is missed. Invensis provides customized B2B and B2C Cross-selling and Up-Selling Outsourcing services.

Through our multi-channel contact center, we specialize in providing:

B2B and B2C Cross-selling services: Convincing the customer to purchase additional products, which are different from the original item.

B2B and B2C Up-selling services: Persuading customers to upgrade to a more expensive model, or add additional features and warranties to their purchase.

Our call center executives are thoroughly trained in the art of call center based B2B and B2C up-selling and cross-selling of products and services and have a keen understanding of customer interaction. We specialize in identifying customer signals and use this as a platform to sell similar or related products and services.

When outsourcing B2B and B2C cross-selling and up-selling services to Invensis, you can be sure that your unique requirements will be catered to. We will work closely with you to develop call scripts or contact scripts, as a means of ensuring the effectiveness of each conversation. You will also be involved in assembling the team of call center executives who will represent your company. We provide a dashboard which demonstrates the progress of multi-channel marketing campaigns in a very simple and straightforward manner.

Cross-Selling and Up-Selling Outsourcing Services

Invensis Call Center Outsourcing Success Stories

A leading Australian product manufacturer outsourced the contact center requirement for their e-commerce channel to Invensis Technologies. We delivered a 70% increase in revenue and 120% expansion of customer base for them over a two-year period. Click here to read the case study.
An international supplier of luxury car parts and accessories turned to Invensis Technologies to provide an inbound call center with the capability of handling large volumes of customer communication. As a result of outsourcing to us, they achieved 99% order accuracy and decreased call wait time. Click here to read the case study.

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Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis
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Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management
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Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.
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Contact us today to find out how Invensis "Cross Selling Up Selling Services"
can enable your business to achieve process efficiencies and accelerated growth.