Cross-Selling and Up-Selling Outsourcing Services
Different marketing channels offer diverse opportunities for boosting sales. Invensis Technologies' sales and customer acquisition outsourcing services make use of a multi-channel approach, to make sure that no opportunity for soft-selling an upgrade or another product or service from your business is missed. Invensis provides customized B2B and B2C Cross-selling and Up-Selling Outsourcing services.
Through our multi-channel contact center, we specialize in providing:
B2B and B2C Cross-selling services: Convincing the customer to purchase additional products, which are different from the original item.
B2B and B2C Up-selling services: Persuading customers to upgrade to a more expensive model, or add additional features and warranties to their purchase.
Our call center executives are thoroughly trained in the art of call center based B2B and B2C up-selling and cross-selling of products and services and have a keen understanding of customer interaction. We specialize in identifying customer signals and use this as a platform to sell similar or related products and services.
When outsourcing B2B and B2C cross-selling and up-selling services to Invensis, you can be sure that your unique requirements will be catered to. We will work closely with you to develop call scripts or contact scripts, as a means of ensuring the effectiveness of each conversation. You will also be involved in assembling the team of call center executives who will represent your company. We provide a dashboard which demonstrates the progress of multi-channel marketing campaigns in a very simple and straightforward manner.