Reactivating Dormant Customers

Customers can change loyalties from a brand for various reasons, but it is worthwhile to make every effort to retain them or reactivate their interest and involvement. Reactivating existing customers is easier and more cost-effective than generating new leads. Invensis Technologies, a leading call center services outsourcing provider offers dormant customers reactivation outsourcing services, to help support businesses in their customer re-engagement strategy.

As part of our dormant customers re-engagement strategy as part of customer acquisition and retention, Invensis employs a judicious multi-channel approach to re-engage your customers and remind them of your offering, associated benefits and what they liked about your brand in the first place. By showing that you care about their long-term association with your brand and are willing to put in the effort, many customers will become active users of your product or service again. Our efficient and competent dormant customers outsourcing services will ensure that businesses can use the power of their existing customer database to generate more successful demand for their products.

Reactivating Dormant Customers

Invensis Employs Effective Methods for Reactivating Dormant Customers

Invensis' dormant customers reactivation outsourcing services are aimed at helping businesses track their inactive customers and persuading them to take an active interest in what the business offers. This would help to boost their revenues and fuel growth. Some of the things our call center executives do as part of this include:

Invensis Call Center Outsourcing Success Stories

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  • eCommerce Live Order Taking Call Center Services Case Study Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.

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