Appointment Scheduling Services

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

Trusted by 600+ Companies

Outsource Appointment Scheduling Services to The Expert

Invensis is a business support service offering exceptional appointment scheduling outsourcing services to organizations across industries around the globe. Since 2000 we have been providing appointment scheduling services such as generating contacts, scheduling meetings, maintaining calendars, and more. Our live appointment scheduling services include time-slot scheduling, open appointment scheduling, wave scheduling, cluster scheduling, and more. Our experts can pique the interest of your prospective leads, result in confirmed appointments, and help you solidify your business reputation.

At Invensis, we have a proven track record of high conversion rates and a commitment to helping you build long-lasting relationships with your clients. Also, our appointment scheduling services help you sync your business calendar system to track newly generated appointment leads seamlessly. When you outsource live appointment scheduling services to us, you will save time and resources and strategically focus on other important aspects of the business.

Our Comprehensive Appointment Scheduling Services

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B2B Appointment Scheduling

B2C Appointment Scheduling

Insurance Appointment Scheduling

Executive Appointment Setting

Lead Generation Appointment Setting

Online Appointment Scheduling

Event Registration

Conference Registration Programs

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The Invensis Advantage for Appointment Scheduling Services

Skilled Professionals

Our skilled professionals accord your appointment scheduling needs with all the professionalism and help you deploy the fastest pathway to confirm appointments.

Consultative Approach

We follow a consultative approach by heeding the needs and systemizing the appointment scheduling process to replicate higher and quick conversions.

Better Sales and Lead Generation

We have the expertise and experience to assess the market dynamics and trends and provide you with a competitive edge, generate leads and convert them into confirmed sales.

Minimized No-shows

Our expert service offers personalized reminders to customers through a phone call, SMS, or email in advance of the appointment to minimize the chances of missing it.

Step-by-step process for Appointment Scheduling Services

Invensis - The Most Trusted Appointment Scheduling Services Outsourcing Company

Being in the industry for over two decades, we understand that the approach of businesses makes a lot of difference in maximizing their appointments. We help you deploy a centralized appointment scheduling system so that both you and your clients check appointment status online. We follow a stringent QA process on every confirmed appointment and provide you with both statistical and digital solutions to overcome challenges in appointment scheduling. Also, we allow you to focus on maximizing the result of appointment scheduling instead of worrying over sloppy appointment schedules. By outsourcing appointment scheduling services to us, you can accelerate your sales pipeline by generating high-quality leads

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

75%

First Contact
Resolution (FCR)

10

Average Resolution Time
(ART) in minutes

98%

Customer Satisfaction
(CST) Rate

5-10%

Customer Retention
Rate

<10%

Service Escalation
Rate

4-5

Average Handle Time
(AHT) in minutes

Outsourcing appointment scheduling services can provide a number of benefits for businesses and organizations. Some of the potential advantages include the following:

Increased Efficiency: By outsourcing appointment scheduling to a specialized service provider, businesses can free up valuable time and resources that would otherwise be spent on managing this process in-house. This can help to increase overall efficiency and productivity, as employees can focus on other important tasks.
Improved Customer Service: Appointment scheduling outsourcing can provide a seamless, easy-to-use system for customers to book appointments, reschedule, or cancel. This can help to improve customer satisfaction and ensure that appointments are scheduled and managed in a timely and professional manner.
Cost Savings: Outsourcing appointment scheduling can often be more cost-effective than hiring and training new employees to handle this task. Additionally, businesses can avoid the costs associated with managing and maintaining scheduling software and infrastructure.
Access to Specialized Expertise: Many appointment scheduling services are staffed by trained professionals who have extensive experience in managing scheduling processes. This can help to ensure that appointments are booked efficiently and accurately and that any issues or conflicts are resolved quickly.
‍Increased Flexibility: Outsourcing appointment scheduling can allow businesses to easily scale their operations up or down as needed, without the need to hire or lay off employees. This can provide greater flexibility and adaptability in a rapidly changing business environment.

Overall, outsourcing appointment scheduling can provide a number of benefits for businesses and organizations, including increased efficiency, improved customer service, cost savings, access to specialized expertise, and greater flexibility.

Appointment scheduling services have become increasingly popular in recent years, with many businesses and individuals looking for efficient and convenient ways to manage their schedules. Some of the trends in appointment scheduling services include:

Online Scheduling: Online scheduling has become increasingly popular as businesses and individuals look for ways to streamline the scheduling process. With online scheduling, customers can easily book appointments at their own convenience without having to call or email to make an appointment.
Mobile Apps: Many appointment scheduling services now offer mobile apps, which allow customers to book appointments on their smartphones or tablets. This has made it easier than ever for people to manage their schedules on the go.
Integration with Other Software: Many live appointment scheduling services now integrate with other software, such as customer relationship management (CRM) systems or accounting software. This makes it easier for businesses to manage their schedules in one place without having to switch between multiple systems.
Automated Reminders: Many appointment scheduling outsourcing services now offer automated reminders to customers, which can help reduce no-shows and missed appointments. These reminders can be sent via email, text message, or even voice message.
‍Personalized Experiences: Some appointment scheduling services are now offering personalized experiences, such as customized booking pages or the ability to request specific service providers. This can help businesses stand out from their competitors and provide a more tailored experience for their customers.

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What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

Lucas Clark

Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

Oliver Taylor

Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

Amelia Thomas

Leading Automotive Company in France

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