Call Center Support Services

For organizations around the world, providing continued customer support after business hours or on public holidays is a critical requirement. Invensis Technologies is a specialist Call Center Support outsourcing Services company and can enable your organization to keep the communication lines with your customers' open 24/7/365.

22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

Increase your revenue growth with call center services from Invensis

We provide a comprehensive range of call center support outsourcing services that ensures that companies are able to boost their revenues by improving their operational efficiencies. This helps them to focus on core business concerns.

Invensis Provides Dependable Call Center Support Services

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The Invensis Advantage

Best-in-class Security and Technology

Our data security specialists ensure that data protection and client privacy is intact. We use the latest technology, systems, tools, and policies to build an ecosystem around data security.

Quality Assurance and Monitoring

We ensure businesses receive the highest-quality customer service through robust quality assurance and monitoring processes. It includes regular check-in and performance audits of customer reps.

World-class Infrastructure & Hiring

Our highly skilled customer service reps undergo a stringent hiring process. These processes ensure that our clients receive the best possible call center services and telecalling support.

Multi-channel Support

We offer multiple communication channels and automation to reach the end user to offer a seamless experience. It includes phone, email, live chat, helpdesk, and sales and customer acquisition support services.

Pricing Structure

Our call center outsourcing services offer flexible pricing (pay-as-you-go) structures depending on factors like the project's complexity level, call volume, agents' experience, and the number of hours or contract terms.

Why choose us?

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22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

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Case Studies

Footprints Of Our Journey

Outsource your business requirement and leverage the Invensis Advantage to garner an edge in your market.

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What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

Amelia Thomas
Leading Automotive Company in France

Frequently Asked Questions

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