Is managing back-office tasks becoming a challenge for your business? Let Invensis simplify your operations and enhance efficiency with our all-inclusive back-office solutions. Whether it’s data entry, administrative assistance, or other support services, we provide personalized strategies to ensure your business thrives.
Years of Experience
Industry Verticals
Experienced Professionals
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At Invensis, we bring over twenty years of experience in delivering excellence by improving workflows and streamlining diverse back-office tasks. Our comprehensive back-office outsourcing services include data entry, data management, catalog management, invoice data entry, billing and invoicing, application processing, and more. We emphasize adherence to ISO-certified processes (ISO 9001:2015 and ISO 27001:2017 compliant) and the use of cutting-edge tools, ensuring our services are accurate, efficient, secure, and compliant with industry standards.
Our clientele ranges from startups to global enterprises, all benefiting from our scalable solutions, seamless integration, and top-tier performance. Our experienced staff, trained in industry best practices, work as a cohesive team to deliver exceptional quality while maintaining strict security protocols. With an excellent track record of optimizing back-office functions with speed, quality, and flexibility, we are the preferred provider of back office management services for over 90% of our clients.
Transform your business with our expert back office BPO services that reduce costs and increase operational efficiency
Make informed decisions with our back office BPO services for accurate financial insights
Efficient document processing with our specialized back office support services
Maintain impeccable financial records with our back office outsourcing
Maintain accurate financial records with our outsourced back office services
Streamline cash flow with our back office outsourcing services for accounts management
Our back office support services ensure compliance while optimizing tax positions
Accurate and efficient back office data entry services for all business needs
Extract valuable insights with our back office data mining expertise
Enhance data quality with our specialized back office outsourcing services
Transform raw data into business value with our back office BPO services
Seamless format transitions with our back office support services
Comprehensive back office data oversight for optimal business intelligence
Speak with our experts to discover how our back office outsourcing can optimize your specific business processes
Schedule Free ConsultationFind out how much you could save with our back office BPO services
Talk to Our ExpertOur back office BPO process is driven by a well-designed workflow to streamline your operations with comprehensive solutions.
We identify the client’s business requirements, objectives, and business processes to assess the scope of outsourcing.
Next, we finalize the terms of BPO engagement which includes service level agreements, contract terms, and pricing.
Our experts develop a detailed plan for transitioning the processes from in-house operation to our online backOffice services team.
We create a team and train them on domain knowledge, process documentation, etc.
The team executes the outsourced processes as per the SLAs and quality standards.
We continuously measure and monitor the performance of the processes to ensure compliance with SLAs.
Our team provides regular reports and updates to the client regarding the performance and progress of the outsourced process.
We also collect feedback from the client to comprehend their changing needs if any and make necessary improvements.
Partner with a leading back office outsourcing company to streamline operations, reduce costs, and focus on your core business. Our specialized back office services span multiple industries with tailored solutions.
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Healthcare back office outsourcing solutions that improve patient care while reducing administrative burdens.
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Streamlined logistics back office outsourcing to accelerate documentation processing and compliance while optimizing your supply chain operations.
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Insurance back office solutions that streamline operations, improve customer satisfaction, and ensure accurate documentation processing.
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Education back office solutions that reduce administrative burdens while improving student service through efficient documentation management.
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Expert customs brokerage back office services that ensure regulatory compliance while accelerating cross-border trade documentation.
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Real estate back office solutions that accelerate transactions and improve documentation accuracy while reducing administrative costs.
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Retail back office solutions that streamline operations and enhance customer experience through efficient data management and processing.
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Telecommunications back office solutions that improve operational efficiency and customer satisfaction through streamlined documentation and data management.
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Media and entertainment back office solutions that streamline content management and improve financial operations through specialized processing services.
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Automotive back office solutions that accelerate documentation processing and improve operational efficiency across dealerships and service centers.
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Chemical and Manufacturing back office solutions that optimize production documentation while ensuring regulatory compliance and operational efficiency.
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Energy and utilities back office solutions that ensure regulatory compliance while improving operational efficiency and customer satisfaction.
During your consultation, we’ll help you uncover opportunities such as:
We are an experienced back-office BPO company with over 25 years of experience in providing back office support services to clients around the world. Over the years, our clients, (cutting across domains such as manufacturing, healthcare, retail, eCommerce, information technology, telecommunications, finance, insurance, and supply chain) have chosen us for eCommerce support services because of our unique approach and proven success. As one of the leading back office support companies, we offer tailored solutions that address each client’s specific needs, ensuring a perfect fit for their business model. Our scalable solutions adapt to the growth and evolving needs of businesses, making us the trusted partner for eCommerce support services.
Our commitment to excellence is backed by impressive success statistics: over 95% of our clients report a significant increase in customer satisfaction, and 87% see a notable improvement in order processing times within the first six months of partnership. We have achieved this level of performance through our ISO-certified processes, state-of-the-art tools, and a team of experienced professionals dedicated to delivering top-notch service.
Data Entry
Accuracy
Total Data
Entries
Reduction in Data
Processing Time
Total Applications
Processed
Total worth of
Orders Managed
Outsourcing back office services can offer a number of benefits, including:
1. Cost savings: Back office outsourcing services can often lead to significant cost savings, as companies can take advantage of lower labor costs in other countries.
2. Improved efficiency: Back office business process outsourcing can also lead to improved efficiency, as specialized companies can provide back office services more effectively and efficiently than in-house staff.
3. Access to specialized skills: Back office outsourcing companies provide access to specialized skills and expertise that may not be available in-house.
4. Cost savings: When businesses outsource back office support operations, it often leads to significant cost savings, as they can take advantage of lower labor costs in other countries.
5. Focus on core business: By outsourcing back office operations, companies can refocus their resources and efforts on their core business activities, leading to increased competitiveness.
6. Flexibility: Companies can scale their back office services up or down as needed, which can be particularly useful for businesses that experience fluctuations in demand.
7. Increased productivity: Outsourced back office services can free up internal resources, enabling companies to allocate more time and resources towards productivity-enhancing activities.
8. Improved data management: Improved data management: Back office services providers can offer access to sophisticated data management systems, helping to ensure data accuracy and security..
9. 24/7 operations: Many professional back office service companies offer 24/7 operations, providing companies with access to support at any time, regardless of their location.
By choosing back office support outsourcing, businesses not only achieve operational excellence but also gain a strategic edge in a competitive market.
Back office management services are increasingly getting dependent on using AI and automation to improve efficiency and accuracy. For example, machine learning algorithms can handle data entry and customer service inquiries.
As businesses increasingly rely on back-office outsourcing companies to handle sensitive data, data security and privacy have become top priorities. Companies are implementing strict security measures and data protection policies to ensure the safety of their data. This focus is especially critical in back office work outsourcing, where sensitive information often changes hands.
Most back office outsourcing companies are trying to leverage cloud computing to improve accessibility and scalability. Cloud-based solutions allow companies to access their data and systems from anywhere and can be scaled up or down as needed.
Many businesses outsource to back-office support companies located in low-cost countries such as India and the Philippines to reduce labor costs. This trend to outsource back office operations will continue to grow in future provided language barriers and cultural differences are addressed effectively.
As back office services companies mature, there is a trend towards increased specialization. Businesses seek back-office service providers with expertise in specific areas, such as healthcare or financial services, ensuring that their back office processes are handled with precision and industry-specific knowledge.
We were struggling with product data entry for our e-commerce business until we leveraged back office BPO services from Invensis. From data entry to catalog management, Invensis is taking care of all the back-end operations to keep our site running optimally with great results.
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As an insurance provider, we deal with a lot of claims. Having 24x7 support from back office outsourcing services like Invensis helped us process all those claims and reduce a lot of burden on our staff. It has also made the review process much more efficient, faster, and error-free.
Partnering with Invensis has been central to our success. With their data management outsourcing services, we have all the business insights we need for our business to function smoothly at the fraction of the cost of setting up an in-house data center.
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