Patient Advice and Liaison Services

Are you a patient or carer who needs support, advice, or information? Patient advice and liaison services (PALS) can assist you. Our service offers confidential and impartial advice, helps resolve concerns, and improves communication between patients, healthcare providers, and organizations.

24+

Years of Experience

13+

Industry Verticals

5000+

Experienced Professionals

StripPatient Advice and Liaison Services

How Do We Help Streamline Patient Advice and Liaison for Your Practice

We offer practical solutions to help streamline patient advice and liaison for your practice. Our expertise in healthcare management enables us to optimize patient communication, improve access to care, and enhance the overall patient experience. We use the following steps to simplify the process:

  • Develop clear and concise communication channels to ensure that patients, families, and carers can easily contact PALS through various channels, such as phone, email, or in-person visits
  • Provide information in various formats, such as written information leaflets or videos, to cater to different learning styles
  • Encourage all patients to take an active role in their healthcare by providing information and resources to help them make informed decisions
  • Establish a feedback mechanism that allows patients, families, and carers to provide feedback on the services provided by PALS
  • Assist in managing complaints or feedback about healthcare services, mental health services, accessing medical records or personal health information, surgery or a hospital stay, outpatient appointments, healthcare facility or service transfer, and more

Our Patient Advice and Liaison Services

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  • Information And Support For Patients
  • Healthcare System Navigation Assistance
  • Mediation Between Patients And Providers
  • Complaints And Disputes Resolution
  • Access To Local Health Services
  • Support for Patients' Concerns
  • Translation And Interpreting Assistance
  • Advocacy Services Guidance
  • Financial Support And Benefits Advice
  • Community Resources Information

Request a Quote

Request a Free 30-minute Consultation With Our Patient Advice and Liaison Specialists Today!

During the consultation, some of the issues we can discuss are:

  • Challenges in the existing patient advice and liaison services and their impact on business process
  • How can we improve your existing services through our advanced strategies, tools, and techniques?
  • Our end-to-end PALS services supported by automation and other advanced technologies.
  • Our quality control mechanisms and how we comply with regulatory requirements.

Step-by-step process for Patient Advice and Liaison Services
Step-by-step process for Patient Advice and Liaison Services

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Why Choose Our Patient Advice and Liaison Company?

We are rated among the top patient advice and liaison service providers because of our expertise in providing comprehensive services. Our HIPAA-certified PALS services are equipped to provide compassionate support and assistance to patients. We deliver end-to-end support to patients, including addressing queries and concerns, providing information about treatments and procedures, and advocating for their rights. By partnering with us, healthcare providers can enhance patient-centered care while we handle the back-end support.

24

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company
HIPPA-Complience

24

Years of
Experience

1900+

Healthcare
Providers

85000+

Disputes
Resolved

700K+

Patients or
Carers

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What Our Customers Say

We have been working with Invensis for the past two years, and they have helped us overcome many revenue cycle management challenges. The team often walks the extra mile to ensure that our needs are met.

Christina Sussex
Leading Healthcare Provider in France

Invensis has been our revenue cycle management healthcare outsourcing partner for the past 5 years. They have always delivered on their commitments, whether it is meeting our Service Level Agreement (SLA) or improving our billing process.

Christopher Middleton
Leading Healthcare Company in US

Invensis has been a great partner providing quality medical coding and billing services. The team is extremely responsive to every query we pose, and the turn-around time for deliverables is always as committed.

Chris Lauren
Leading Healthcare Company in US

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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